Branch Manager

The Branch Manager is a key leader accountable for driving the overall operation and growth of the All Ways Caring Branch. The Branch Manager will lead all aspects of branch sales and service delivery to meet and exceed financial targets (sales, fees, gross profit, and contribution), while maintaining the highest standards of client care. Responsible for building and maintaining meaningful relationships with key clients and business leaders in the community as well as local, regional and Corporate management while maintaining a strong focus on continuous improvement, clinical excellence, and customer satisfaction.

As business conditions change, the Branch Manager assesses the impact and responds accordingly to ensure maximum profitability and expense management. The Branch Manager is also responsible for selecting, training and developing talented branch staff and for monitoring performance to achieve business results by leading the branch team in business development, compassionate service delivery, client satisfaction and retention. Responsible for management of all aspects of recruitment and selection processes. Responsible for overseeing Human Resources including: interviewing, hiring, employee orientation, performance evaluation, payroll processing, and employee relations.

• Oversee all branch operations to achieve financial goals, ensure profitability, and deliver exceptional homecare services
• Build and maintain relationships with clients, partners, and management
• Lead recruitment, training, mentoring, and performance management of branch staff to build a high-performing team
• Manage HR functions including hiring, orientation, professional development, and employee relations to foster a supportive workplace culture
• Monitor quality systems and manage risks related to compensation and expenses
• Analyze financial reports and implement strategies to improve branch performance
• Drive sales and marketing efforts, including lead generation, client proposals, and building lasting partnerships with healthcare providers and referral sources
• Ensure excellent, compassionate client service and maintain strong referral relationships with healthcare partners
• Develop and execute the branch’s annual business plan

• 1+ years supervisory or leadership experience required
• 1+ years sales or marketing experience in healthcare, homecare, senior living, or related setting preferred
• Experience managing systems, processes, and people
• BS Degree preferred or equivalent experience
• Ability to work flexible and after hours as needed
• Strong leadership, mentoring, and interpersonal skills with the ability to inspire and develop others
• Excellent verbal and written communication abilities
• Compassionate problem-solver with the ability to handle client and employee issues with empathy and professionalism
• Relationship-builder with a passion for developing meaningful partnerships and growing the homecare business

• Career Growth Opportunities
• Work/life balance
• Medical, Dental, Vision
• 401k
• Tuition Reimbursement
• Great company culture

At All Ways Caring, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing by leading with integrity, accountability, and transparency in all that we do.

As part of our hiring process, we may use third-party artificial intelligence (AI) tools to assist in processing employment-related information. These tools are used to support our recruitment activities and are subject to human oversight and review. All Ways Caring does not use AI to make employment decisions independently, and AI is not used to discriminate against applicants or employees. We do not use zip codes as a proxy for protected characteristics. All hiring decisions are made by people, including our recruiters and hiring leaders.

All Ways Caring provides reasonable accommodations to qualified applicants and employees with disabilities. If you need a reasonable accommodation during the application or hiring process, please contact your recruiter or email TA.HomeCare@allwayscaring.com.  For additional information about how our company uses AI in the hiring process, please contact TA.HomeCare@allwayscaring.com.

All Ways Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the BrightSpring Disabilities Support Team at 1-833-773-7240 or contact us for assistance.

Equal Opportunity Employment Posters

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information.